Some helpful advice about fire damage

You deserve to know the truth about fire damage, insurance claims and choosing a restoration contractor that's right for you..


Let's start at the beginning. Most adjusters and restoration contractors use the same software to write repair estimates (it's called Xactimate). Since bids can vary by as much as "30 percent" I suggest you obtain as many as three repair estimates for your fire damage. I further recommend that you only obtain repair estimates from independent contractors not affiliated with your insurance company. Just remember that your insurance company's primary function is to pay your claim (and it's your right to choose a contractor).


Most reputable contractors will take time to inspect your fire damage, answer your questions & provide you with a written estimate of repair free of charge. You certainly should not feel pressured to make any decisions or sign a work authorization before you're comfortable with a contractor (and have received a written estimate & references).


Just keep in mind that not all restoration contractors are alike. The level of expertise, restoration services and warranties they provide can vary greatly. I encourage to take the time to sit down with our company and a few others so you can get the answers you deserve before making that all important decision to have a restoration contractor work on your home.


We are here for you seven days a week and can typically inspect your fire damage within 24 hours, and provide you with a written estimate within one to three days. We look forward to being of service to you.


Joseph & Emily Ranciato Co-Founders

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